Shipping policy
Shipping Policy
At ILLIOR, we are committed to delivering your order quickly, safely, and with full transparency.
Free Worldwide Shipping
We proudly offer free shipping worldwide on all orders.
No hidden fees. No minimum order required.
Processing Time
Orders are typically processed within 1–3 business days after purchase.
During high-demand periods, processing may take slightly longer.
Estimated Delivery Time
| Region | Estimated Delivery |
|---|---|
| Europe | 5–12 business days |
| United States | 5–12 business days |
| Canada | 6–14 business days |
| Australia | 6–14 business days |
| Rest of World | 7–18 business days |
Delivery times may vary depending on customs, local carriers, and seasonal demand.
Order Tracking
All orders include full tracking information.
Once your order has shipped, you will receive:
- a tracking number
- shipping confirmation email
- live delivery updates
You can track your package anytime directly from our website.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, contact our support team and we will assist you as quickly as possible.
Customer satisfaction is our priority.
Incorrect Address
Please ensure your shipping address is correct before completing checkout.
ILLIOR is not responsible for orders shipped to incorrectly entered addresses.
Contact
For any shipping-related questions, contact us at:
We usually respond within 24–48 business hours.